Does New York City need more pizza? Um, obviously not. But do we still get excited when there is a hot new pizza place opening up? Yep!
"Slicehaus Pizzeria brings authentic New York attitude to every slice. It’s bold, creative, and made for people who love real food and real energy. Come for the good vibes, stay for the crunch, and feel what the city’s all about."
Slicehaus caught my eye as soon as it opened this fall (2025), partially due to all the comparisons to L’Industrie, which I tried for the first time this summer, and found their burrata slice just as exceptional, flawless really, as everyone says it is.
"Every slice at Slicehaus carries a story — slow-fermented dough, crisped to perfection, and layered with care. It’s not just food, it’s a vibe: fresh, fearless, and made with the kind of passion that keeps you coming back for more. Think street-style cool meets handmade heart."
Slicehaus is a similar style (New York style, but with Italian basis) and is the product of L'Industrie alums, so it is no surprise people compare the two. The dough is the focus, with 48 hour fermentation. They offer some basic pies (pepperoni, margherita, meatball & ricotta, etc, but also some nicely curated ones like sausage & shishito or porcini & truffle). One size only (large, 20"), the most expensive of which is $57.50. You can also just get slices at the shop.
Slicehaus, at least this early on in its life, is far more accessible than L'Industrie: no crazy lines AND they are available for delivery. However, I cannot say I recommend the delivery experience, and have quite a side tale to tell here ...
===
I ordered 7 pizzas for delivery on DoorDash for a group work event. My order was quickly confirmed, and although I was given a far out delivery slot, I knew to expect this, and planned my summit schedule around it. I was pleased when I saw that our order was ready quite quickly, despite the long time estimate given, although had to slightly scramble to wind down the formal content of our event. I got everything set up for our pizza party. Ended the sessions. Folks were waiting.
A Dasher got assigned quickly. Things were looking great. But .. after they arrived at the shop, suddenly, I had no Dasher. Huh. Another got assigned. They went to the shop. And then they vanished. A third. At this point, Slicehaus actually called me to say that bike Dashers kept showing up and refusing the delivery as 7 large pizzas couldn't fit on their bikes. They suggested I contact Doordash.
So I did. Or, I tried. Got an AI chatbot. Kept escalating. Got a human who ran through a generic playbook, "Don't worry, we're still working on finding a Dasher for you!", etc, etc. Another Dasher assigned. Another reject. Time kept on ticking. I *finally* got a real human on Doordash support, and explained the issue. I asked them to send a car Dasher, not a bike Dasher. They assured me they had assigned me, manually, a car Dasher. They said it would take longer, as the nearest one was further away, but rest assured, a car Dasher was on their way to the store.
That Dasher arrived, and ... refused the order. Back into the queue I went. Another bike Dasher I got (you can see the type of Dasher by their icon on the map). Sigh. I tried to get back in touch with support, and this time, was never able to get a useful human. 5 more Dashers assigned, showed up, refused, left.
I called the restaurant back. They said even the "car" turned out to be a bike. No bike could take the order. I asked if maybe they could at least send half the order? They said I really needed to get in touch with Doordash. I tried again to contact support. Finally got a human who told me Doordash cannot split the order. But I could cancel and order 2 orders if I wanted. I said sure, thinking I could call the restaurant to tell them what was up. But ... Doordash also said they couldn't actually refund my order if I cancelled, since the restaurant had already made the pizzas (!). The best they could do is refund my service fee (!!).
This situation went on for 2 hours. Nearly 20 different Dashers assigned. Pizza obviously cold and old. My group of 25 people getting quite restless.
So what did I do? I finally called the restaurant, and told them I was putting someone in an Uber to come pick up the pizzas. So that is what we did. 2.5 hours after ordering, we ate our pizza. This was a complete failure of Doordash's platform and large orders, absolutely not the fault of the restaurant in any way. I also learned that you can order from their website directly, as they have a car service they use instead. For next time. Sigh.
===
The pizza came many hours after ordering, so I cannot give this a fair evaluation (and also failed to get photos of the 5 other kinds we had). What I can say is that the crust was perfectly cooked, crisp but not too crispy, just the right level of flop, no charred bits. The toppings were evenly applied and well distributed, the sauce and cheese to the edges as you'd want. Really well made pizza, but, alas, I had it cold much later.
![]() |
| Porcini & Tartufu (half with shisitos). $55.20. |
"Savory pie with porcini mushrooms, truffle, fresh basil, and melted cheese."
I quite liked the juicy, meaty mushrooms on this one, although I didn't really taste any truffle. I added shisitos to one half since many people in the group indicated liking some spice.
![]() |
| Sausage & Shishito. $48.30. |
"Savory sausage and shishito peppers atop a classic New York-style pizza, garnished with fresh basil leaves and a rich tomato sauce."
I also snagged a slice of the top most requested pizza for my group: sausage & shishito. A very well made pizza, sauce right up to the edges, fully covered in cheese, good amount of both, nothing dominating. I really quite liked the flavorful sausage.


No comments:
Post a Comment