Showing posts with label doordash. Show all posts
Showing posts with label doordash. Show all posts

Monday, December 29, 2025

Slicehaus Pizzeria

Does New York City need more pizza?  Um, obviously not.  But do we still get excited when there is a hot new pizza place opening up?  Yep!
"Slicehaus Pizzeria brings authentic New York attitude to every slice. It’s bold, creative, and made for people who love real food and real energy. Come for the good vibes, stay for the crunch, and feel what the city’s all about."
Slicehaus caught my eye as soon as it opened this fall (2025), partially due to all the comparisons to L’Industrie, which I tried for the first time this summer, and found their burrata slice just as exceptional, flawless really, as everyone says it is. 
"Every slice at Slicehaus carries a story — slow-fermented dough, crisped to perfection, and layered with care. It’s not just food, it’s a vibe: fresh, fearless, and made with the kind of passion that keeps you coming back for more. Think street-style cool meets handmade heart."
Slicehaus is a similar style (New York style, but with Italian basis) and is the product of L'Industrie alums, so it is no surprise people compare the two.  The dough is the focus, with 48 hour fermentation.  They offer some basic pies (pepperoni, margherita, meatball & ricotta, etc, but also some nicely curated ones like sausage & shishito or porcini & truffle).  One size only (large, 20"), the most expensive of which is $57.50.  You can also just get slices at the shop.

Slicehaus, at least this early on in its life, is far more accessible than L'Industrie: no crazy lines AND they are available for delivery.  However, I cannot say I recommend the delivery experience, and have quite a side tale to tell here ...

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I ordered 7 pizzas for delivery on DoorDash for a group work event.  My order was quickly confirmed, and although I was given a far out delivery slot, I knew to expect this, and planned my summit schedule around it.  I was pleased when I saw that our order was ready quite quickly, despite the long time estimate given, although had to slightly scramble to wind down the formal content of our event.  I got everything set up for our pizza party.  Ended the sessions.  Folks were waiting.

A Dasher got assigned quickly.  Things were looking great.  But .. after they arrived at the shop, suddenly, I had no Dasher.  Huh.  Another got assigned. They went to the shop.  And then they vanished.  A third.  At this point, Slicehaus actually called me to say that bike Dashers kept showing up and refusing the delivery as 7 large pizzas couldn't fit on their bikes.  They suggested I contact Doordash.

So I did.  Or, I tried. Got an AI chatbot.  Kept escalating.  Got a human who ran through a generic playbook, "Don't worry, we're still working on finding a Dasher for you!", etc, etc.  Another Dasher assigned.  Another reject.  Time kept on ticking.  I *finally* got a real human on Doordash support, and explained the issue.  I asked them to send a car Dasher, not a bike Dasher.  They assured me they had assigned me, manually, a car Dasher.  They said it would take longer, as the nearest one was further away, but rest assured, a car Dasher was on their way to the store.

That Dasher arrived, and ... refused the order.  Back into the queue I went.  Another bike Dasher I got (you can see the type of Dasher by their icon on the map).  Sigh.  I tried to get back in touch with support, and this time, was never able to get a useful human.  5 more Dashers assigned, showed up, refused, left.

I called the restaurant back.  They said even the "car" turned out to be a bike.  No bike could take the order.  I asked if maybe they could at least send half the order?  They said I really needed to get in touch with Doordash.  I tried again to contact support.  Finally got a human who told me Doordash cannot split the order.  But I could cancel and order 2 orders if I wanted.  I said sure, thinking I could call the restaurant to tell them what was up.  But ... Doordash also said they couldn't actually refund my order if I cancelled, since the restaurant had already made the pizzas (!).  The best they could do is refund my service fee (!!).  

This situation went on for 2 hours.  Nearly 20 different Dashers assigned.  Pizza obviously cold and old.  My group of 25 people getting quite restless.

So what did I do?  I finally called the restaurant, and told them I was putting someone in an Uber to come pick up the pizzas.  So that is what we did.  2.5 hours after ordering, we ate our pizza.  This was a complete failure of Doordash's platform and large orders, absolutely not the fault of the restaurant in any way.  I also learned that you can order from their website directly, as they have a car service they use instead.  For next time.  Sigh.
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The pizza came many hours after ordering, so I cannot give this a fair evaluation (and also failed to get photos of the 5 other kinds we had).  What I can say is that the crust was perfectly cooked, crisp but not too crispy, just the right level of flop, no charred bits.  The toppings were evenly applied and well distributed, the sauce and cheese to the edges as you'd want.  Really well made pizza, but, alas, I had it cold much later.
Porcini & Tartufu (half with shisitos). $55.20.
"Savory pie with porcini mushrooms, truffle, fresh basil, and melted cheese."

I quite liked the juicy, meaty mushrooms on this one, although I didn't really taste any truffle.  I added shisitos to one half since many people in the group indicated liking some spice.
Sausage & Shishito. $48.30.
"Savory sausage and shishito peppers atop a classic New York-style pizza, garnished with fresh basil leaves and a rich tomato sauce."

I also snagged a slice of the top most requested pizza for my group: sausage & shishito.  A very well made pizza, sauce right up to the edges, fully covered in cheese, good amount of both, nothing dominating.  I really quite liked the flavorful sausage.
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Tuesday, May 15, 2018

Poke from New Sushi Inc, Boston

New Sushi is fairly new to Boston, opened in 2016.  While the restaurant name is "new sushi", they don't actually serve any sushi, or at least, any nigiri or standard rolls.  Instead, they offer, well, "new" style sushi, that is ... sushi burritos.  And poke bowls.  So on trend.

And, as much as I hate being into trends, well, they are ones I get behind (e.g. I love Sushiritto in SF for the sushi burritos, and during my recent travels to Seattle and southern California, I've gotten a bit addicted to poke bowls ... like Cubed Poke and Pokéworks in Irvine, CA, Pokéworks in Mountain View, CA, MIX Poke Bar in Bellevue, WA, and, more locally, Big Fish Little Fish in San Francisco). 

So when I was in Boston staying just one night in a hotel near the airport ... poke delivery called out.

New Sushi offers 3 options for your creation: a burrito (sushi rice and seaweed wrap), a poke bowl (sushi rice or white sticky rice base), or a salad bowl (romaine base).  All come with choice of 2 or 3 proteins, 1 sauce, up to 6 regular toppings, and 2 crunch toppings.  Most places allow you to pay extra for more toppings, but, New Sushi does not.  Want al 4 crunch toppings?  So, no luck.
Delivery Create Your Own.
I didn't visit in person, rather, opted for delivery (via DoorDash) to my hotel room on a very, very cold night, but I know the concept is Chipotle style, with everything laid out and assembled to order.

My order came quickly, no drama, and the bowl was clearly handled with care, not mixed around, and nicely assembled.

For proteins, you can select 1-2 for a regular bowl, and 1-3 for a large, from a set of 6 options, 3 standard raw poke style seafoods (tuna, albacore tuna, salmon), 1 cooked seafood (tempura shrimp), 1 vegetarian (tofu skin), and 1 ... chicken.

For sauce, you pick only one (boo!), again out of 6 options, including creamy mayo bases (spicy mayo, classic mayo, wasabi mayo) and lighter options (spicy ponzu, ginger sauce, and "yazu" sauce ... whatever that is).

Next, up to 6 toppings, out of a list of 12, mostly basic veggies (romaine, cucumber, red onion, cabbage, jalapeno, carrot), crunchy things (tobika, sesame seeds), plus the standard higher end add-ins (avocado, seaweed salad, and crab salad), and a more unique choice of Japanese pickle.

And finally, two crunch toppings out of four: onion, scallion, or garlic crisps, and shredded nori.
Regular Create Your Own:  $10.50.
My order was:
  • Base: Salad Bowl.
  • Protein: Shrimp Tempura, Tofu Skin.
  • Sauce: Spicy Ponzu. (on the side).
  • Toppings: Cabbage, Crab Salad (x2), Japanese Pickle, Seaweed Salad, Sesame Seeds.
  • Crunch: Scallion Crispy, Shredded Nori
Yes, not really a "poke bowl", as I didn't have rice, nor raw fish.  Let's just call it a Japanese-ish salad?  I feel silly, since I don't actually like poke (meh, rice, and I just haven't been into raw fish lately), but, well, I adore bowls like this.

The base was actually fairly boring, chunks of romaine.  I prefer more interesting mixed greens or kale, but they only offered romaine.  I was impressed by the quality.  Clearly very fresh, very crisp, juicy, not wilted, not browned, etc.  Very good ... but it was romaine.

The crunchy toppings were good, a pile of chopped shredded nori in the center, some crunchy crispy bits of scallion on one side.  I would have liked even more of these, or some of any of the other crunchy toppings, just cuz I adore crunch, but, the amount was reasonable, and both were good.

The sesame seed topping was sprinkled all over the top which added a bit more crunch too.

The other toppings were all arranged in piled around the exterior of the bowl.

The cabbage (purple) was fresh and crisp, a nice compliment to the romaine, good portion, just enough not dominant.  It made me wonder about a "poke" bowl with a cabbage/slaw base rather than greens?

The seaweed salad was also a good portion, a nice mound, but I didn't really like it as much as most.  It didn't seem to have much marinade nor flavor to it. It was fine, but, boring.
My Bowl: Under the Toppings.
The "Japanese Pickles" turned out to be takuan, slices of pickled daikon.  Crisp, but, I didn't care for the flavor (and I do like takuan).  There was more of this than any other topping, and it kinda dominated (which, would be great, ifI liked it).

My final topping was the crab salad (fake crab) which I asked for double of since I adore it (enough to have a label on my blog devoted to it!), but, since it was a delivery order, I did that via the comments section in the ordering tool, and I'm pretty sure this was just a single serving.

I loved it.  Loved it, loved it, loved it.  Shredded "krab", creamy mayo base.  I seriously would have been happy with just a big bowl of this and some crunchy toppings.

For my actual protein choices, I went for the shrimp tempura and tofu skin, since I haven't been into raw fish lately, and I dislike chicken.

The shrimp tempura was an amazing surprise.  I think it was just one piece of shrimp, chopped up into a few pieces, but it was excellent.  Flavorful, great batter, somehow still crisp, and the shrimp itself wasn't fishy at all.  Really shockingly good.

The tofu skin was eh.  Marinated, chopped up, but, not particularly flavorful nor interesting.  I wish I could have just had two shrimp tempura!

And finally, sauce, which I asked for on the side.  I went for the spicy ponzu (because I had a spicy mayo sauce in the fridge already), and it wasn't particularly good.  Certainly not spicy.  Mostly just tasted like soy sauce.  I was glad I had my other sauce to dunk the shrimp tempura in, and the crab salad had so much creaminess already that I didn't need more for that.

So, overall, there were some highlights (the crab salad! The shrimp tempura!), but, overall, I don't feel compelled to order from New Sushi again, unless I really could double up on the shrimp tempura and crab salad, and add on more crunchy toppings.

Regular size was plenty, and decent for the $10.50 price.
"Chips". $2.
The list of sides available is meager: edamame, seaweed salad, and chips.

Most poke places offer chips ... they are usually taro chips, usually made in house.  So I eagerly added "chips" onto my order, slightly concerned because the menu didn't specify what kind of chips, but also didn't offer any options.  If the chips were just regular potato chips, surely, they'd have options, right?

Apparently ... wrong.

Really, I paid $2 for a tiny bag of plain Lay's potato chips?  Boo to this.
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