Monday, August 25, 2025

PLNT Burger

Update Review, August 2025 Visits

I visited PLNT 3 times when I was in NY this summer.  I ordered in person twice for shakes, and once online for a burger.  That time was only a quasi-success, as my order was ready at the expected time, but really, it was ready at least 10-15 mins earlier, and wasn't actually warm when I got it.  The times I ordered in person were fine, ready fast. 

Sweets

When I visited last year for my free birthday shake, PLNT used Oatly for the soft serve (and for the oat milk they blend it with).  However, Oatly has ended that product, so they had to find a new plant based soft serve to move to.  They went with Eclipse, which I've had in hard serve before (didn't care for the vanilla, but the cookie butter was good!).  I'm not sure I noticed a difference in milkshake form, since it is blended with the Oatly oat milk still.  
Banana Brulee Milkshake (Small). $6.69.
No caramel, add rainbow sprinkles (+$1), half banana.
"Try this limited-edition, chef-crafted collaboration between PLNT Burger and Cookies, while supplies last. Infused with love and 100% plant-based deliciousness."

I was again a bit stumped on what flavor milkshake to order.  I don't order milkshakes in regular life, and vanilla, chocolate, twist, or black and white just seemed ... boring.  And although I love strawberries, I don't care for strawberry ice cream /  milkshakes / yogurt at all.  Which left me with the mint cookies & cream (that I had last year, uh, sub chocolate sprinkles for Oreo) or this, the special banana brulee milkshake.  I was drawn to it because I saw photos of it, and it was supposed to have whipped cream and brulee sprinkles on top.  Whipped cream isn't even an option with any of the others, so that alone drew me in.

It is made with the vanilla soft serve (Eclipse), oat milk (Oatly), caramel syrup, bananas, and the aforementioned whipped cream and brulee sugar crystals.  Or at least, that is what all their materials say, and what the photos show. But it was handed over like this, sans any fun toppings.  I asked about this, and the staff member just shrugged and said, "Yeah, we don't make them like that no more.".  Well, ok then.  So, no whipped cream, no brulee topping.  

When I ordered, I had the option to include no whipped cream or no sugar topping (and no caramel, no bananas, or sub chocolate soft serve for the vanilla).  I did NOT take those first omissions, but it seems they need to update the menu and the app to reflect how they are currently making the shake.  I did opt to have no caramel added (I was worried about it just being too sweet), but added rainbow sprinkles to give it some sweetness and fun texture, as I had loved the texture the chocolate sprinkles added to my mint shake last summer.  You can add sprinkles (either color), caramel, chocolate sauce, or Oreo for $1 more.  I also asked in person (since not possible in the online ordering) to use only half the banana as I didn't want it over the top banana-y.  After all, I was mostly getting this for the fun toppings (alas!).

Anyway, my annoyance that they changed it to be more boring aside, this was good.  The flavor was definitely oaty, which I don't mind.  It had good banana flavor, definitely exactly what I was aiming for, and if that really was half, I think regular amount would have been way too much for my tastes.  It was perfectly blended, easily drinkable with a straw with some intentional suction, also possible to eat with a spoon with no problem.  It had only a small amount of rainbow sprinkles blended in, which did add a nice sweetness and a tiny bit of texture, but there wasn't much, definitely nothing like last year's copious additions.

So overall, this was enjoyable, and obviously free so a great value, but I wouldn't get this again unless craving banana.  3.5/5.
Vanilla Shake (small). $6.79.
Add chocolate sprinkles (+$1).
A week later, I was craving another shake.  An oat shake at that.  What had gotten into me? For my next shake, I went back to my mint chocolate chip inspiration, this time opting to create a chocolate chip version, so just a vanilla shake to which I added chocolate sprinkles.

It was prepared quickly, and served super full, which I was pleased by.  No skimping here!  It was well blended, a great consistency, and yeah, just a pretty decent vanilla, oat based, shake.  It was easy to drink with the provided straw, or use a spoon if I wished.  Nice sweetness level, no fake vanilla taste.  Just, good.  3.5/5 base.
Vanilla Shake: SPRINKLES!
And the chocolate sprinkles?  Fabulous!  It was much like my first shake that was absolutely loaded with them.  Very bite/sip had tons of sprinkles.  The base had tons of sprinkles.  So much texture, and it really made it eat like chocolate chip soft serve.

Approaching 4/5 really, although I'm still not one to really ever crave a shake, let alone a vegan one, this really is nicely made.
Chocolate Soft Serve.
I asked how chocolately the soft serve was and was offered a sample.  I'm glad I tried it, as I really did not care for it.  It tasted exactly like a fudgesicle (just a sorta oaty one) and I really, really don't like that flavor.  Something about that kind of chocolate flavor and the iciness.  Not for me at all. 1/5.

Burgers

PLNT offers 6 different burgers, ranging from simple burger to a double to a patty melt, plus a few other variations.  You can easily make a few changes to the burgers such as getting it as a swiss chard wrap (no extra fee) or on an actual gluten-free bun (+$3.59), switch out the cheese to pepper jack, get a bigger patty (+$2), change the patty to chik'n (+$1), or change it to their "actual veggies" patty (+$2), and ask for the sauce on the side as easy changes.  You can further customize by "adds" such as guacamole/grilled or fresh jalapenos, crispy onions, mushroom bacon, an extra patty, or "spicy dust" for varying upcharges, and have any of the base elements left out.  They also have 2 chicken (er, Chik'n) and one fish option.
Cheeseburger. $9.39.
(Sub Swiss Chard Wrap, Sauce on the Side).
"Plant-Based Patty, Caramelized Onion, Pickles, Stockeld Cultured Cheddar (V), Green Leaf Lettuce, Roma Tomato, PLNT Sauce, Potato Bun."

For my first actual burger from PLNT, I opted for the cheeseburger.  Since I'm not all that into buns, and I adore swiss chard, I got it as a swiss chard wrap rather than a bun, and asked for the sauce on the side in case I didn't care for it.  These were all predefined easy mods when ordering.

It came wrapped in a pretty large piece of greens, that actually seemed like collard greens, not swiss chard.  I didn't mind this, as I like collards too, but, take note.  The wrap was crisp, fresh, a bit awkward to eat, but a nice change from a bun.  I did actually just end up eating the contents mostly without it, and bringing it home to saute later.  4/5 for the wrap though, good, and a unique offering.
Cheeseburger: Inside.
Nestled within was the rest of the burger ingredients.  Everything was as expected, all ingredients included, although the tomato seemed to be a regular large round tomato, not Roma as the menu said (the third menu inaccuracy I found, after the lack of brulee milkshake toppings and the change of the type of green for the wrap ...).

The cheese was nicely melted, gooey, decent cheddar flavor, and really not distinguishable from regular dairy cheddar, particularly with all the other ingredients within.  The caramelized onions were chopped up bits and were very tasty, particularly with the cheese.  There were tons of them.  I loved these two components, along with the very tasty copious pickle slices.  4/5 for all of that.

The tomato was the only letdown.  I didn't care that it didn't seem to be Roma, but it wasn't very juicy nor fresh, and it was August, peak tomato season, so this was quite sad.  At least it wasn't mealy, it was just not ripe and tasted like nothing really.  2/5 tomato.

And then of course the burger patty.  This was a thin, fast food style patty, so not thick and juicy, but it was nicely charred.  It ate like a meaty style patty, e.g. Beyond or Impossible (although it is proprietary, not either of those brands exactly), not like an old-school traditional veggie burger (although they offer that too, the "Actual Veggies" burger).  With the excellent toppings, I barely cared that it wasn't beef, I mostly cared that it was a thin style patty, which isn't normally what I go for.  But very good for a non-beef burger, 3.5/5.

Put it all together, and particularly carried by the strength of the caramelized onions/cheese/pickles, this may be a low 4 star.

Original Review, August 2024 Visit

When you think of vegan food, you most likely don't think of burgers, fries, and shakes.  At least, I don't.  I think of generally more healthy cuisine, with a focus around whole plants and vegetables.  But ... it makes sense that vegans want indulgent comfort food too.  Enter: PLNT Burger.  Basically akin to Shake Shack or your favorite burger joint, but, entirely vegan.
"Our menu is 100% plant-based, kosher and delicious."

They aren't trying to be ultra healthy, just, tasty.  Now this I can get behind. 

The chain has locations in NYC, the Boston and DC areas, and Pennsylvania.  I wasn't aware of it however until I recently visited NY, and I kept walking by both locations.  I was intrigued enough to look it up, and the reviews were quite positive.  I was sold when I saw they were offering a free burger or sandwich just for signing up for the rewards club, and doubly sold when I saw I'd get a free shake on my birthday (which just happened to be that month).  You know I love my freebies.

Setting

In NYC, there are two PLNT Burger locations, both adjacent to parks, one across the street from Bryant Park, the other half a block off Madison Square Park.
Bryant Park Location.
The Bryant Park location had virtually no seating, just three seats in the window, and a few stools around the center island.  No outdoor seating.  Clearly a location for takeout, during the warmer weather, it is easy to cross the street and dine in Bryant Park.  I'm curious what people do in the winter however.

Ordering is done via several kiosks along the wall, online through your phone, or, in person if you wished.  I ordered online as I had a reward to redeem and that seemed easiest since I was logged in.  The staff at this location were wonderful, very friendly, welcoming, up for modifying things, and wished me a happy birthday (as I was there redeeming my reward).  I was the only guest at 12:30pm on a Sunday though, which seems a bit concerning for their business.

Burgers / Sandwiches

If you are curious, the burgers use Beyond Burger, the cheese is Follow Your Heart vegan cheese.  I'm not sure what brand the crispy or grilled chicken, fish fillets, or "actual veggies" veggie burgers are.  I still haven't tried one of the burgers, but I hope to next time I'm in NY.

Sweets

For desserts, PLNT has four offerings: soft serve, shakes, floats, and cookies.  All are obviously vegan.  

Cookies are your standard chocolate chip, or a healthy sounding carrot-oat-pineapple. The soft serve is oat-milk based, available in chocolate or vanilla, with or without rainbow or chocolate sprinkles.  I was pretty interested in that, as I adore soft serve in general, and really do quite like oat milk (and the common brand of oat based soft serve on the market, Oatly), but my birthday reward was for a shake only.  

For shakes, I had a lot of options.  Too many, really.  I was so indecisive.  The lineup started with the basics: vanilla, chocolate, or swirl, using the vanilla or chocolate (or both for swirl, obviously) based soft serve.  Then there was strawberry, which I think used syrup with the vanilla base.  Or black and white, which, my research tells me, is a fairly common type of milkshake, that uses vanilla base plus chocolate syrup (rather than the swirl, which is both the vanilla and chocolate bases).  So I think it is less chocolately than a chocolate shake (that uses chocolate base), but more chocolately than the swirl (since that has the vanilla mixed with chocolate)?  Next up is peppermint cookies & cream (vanilla base, peppermint syrup, Oreos). From there, the specials roll in, which during my visit was a banana creme brulee, with bananas blended in and a brulee topping.  You can add sprinkles (rainbow or chocolate), graham crumbs, Oreos, chocolate sauce, or caramel to any shake.  So if the peppermint cookies & cream isn't your thing, but you still want cookies & cream, just add Oreo to the vanilla base (or chocolate, if you want more chocolate flavor, etc).   No whipped (non-dairy) cream topping options.
Mint Cookies N' Cream OATasty Shake. $6.49.
(-Oreos, Sub Chocolate Sprinkles).
Even with all the customization options possible, I still wanted something a bit different, not from the menu.  See, I don't like Oreos, or strawberry shakes, but I wanted something more interesting than just vanilla or chocolate (or even either of those with sprinkles).  I loved the appeal of the mint, but, that was only available in the peppermint cookies & cream.  There was no option to remove the Oreos, but I asked anyway, and asked if I could sub chocolate sprinkles for the Oreos.  Both are priced the same as add-ins, so I hoped this would be allowed.  The staff member I asked said it was no problem at all, and she'd be happy to do it.  I told her I was basically trying to make mint chip, and she approved of my creation.

My shake was quickly prepared, and handed over with a smile.  She wished me a happy birthday.  I was really pleased with the service.

I was even more pleased when I took a sip of the shake.  It was good.  Very good.  The mint flavor was very strong (nearly too strong).  The shake was really well blended, the perfect level of soft and melty, easy to suck up with a straw.  It was loaded with chocolate sprinkles.  Again, borderline too much, but, I loved the texture from the little bits, and the pops of chocolate flavor.  Sure, actual chips would be better, but this definitely created the mint chip experience I was looking for.  The oat milk base was, well, oaty, but really quite enjoyable, creamy, rich.  I'm surprised they don't have a cinnamon/horchata shake available, as it seems like it would be a natural fit.

I absolutely loved it, and would get again without question, although I am also interested in trying others.  ****.
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